Lead follow-up and CRM
A lead comes in through a form, a call, or a message, and the intention to reply is real. Then a job intervenes, or a weekend, and three weeks later the lead is buried under newer email. Most of that work was not lost to a competitor but to silence.
I wire the forms so they actually reach you, and wire the follow-up so it happens whether or not anyone remembered. Every lead lands in one place with a next step attached, and the second contact goes out on schedule without anyone clicking send. Most of the remembering becomes automation instead of discipline.
Everything I set up for you goes in your name, on your own account, with your own email and your own card. I hold a login so the work can happen, and that is all I hold. If you ever stop paying, nothing turns off. The CRM is your account, your contacts, your history, in a system you can log into without me.
What this is not: I do not work the leads, meaning no cold calling, no inbound phone handling, no appointment setting, and no custody of your card or ad spend. The system does the remembering so you can do the selling.

Lead follow-up and CRM setup
Forms that actually reach you, and a follow-up that happens whether or not anyone remembered. Where each lead came from is a tracking question, and the form itself lives on your site, so the whole path from click to customer is one piece.
CRM setup and cleanup
Deduped, structured, and set up to stay clean instead of rotting again in the first busy week. A CRM nobody trusts is a spreadsheet with extra steps, so the point of the cleanup is trust.
Sales pipeline and lead flow setup
Stages that match how you actually sell, so nothing sits in a dead column for three weeks without anyone noticing. If the stages do not describe your real work, the pipeline is decoration.